Returns & Exchanges

At WishCare, we want you to be completely satisfied with your beauty journey, which is why we offer a hassle-free 15-day return policy for unused and unopened products. If your order arrives damaged or incorrect, our dedicated support team is here to ensure a swift replacement or refund.

Return Process

• 1.
  Initiate Your Request

  Log in to your WishCare account and visit the 'My Orders' section to select the items you wish to return, or contact our support team via email with your order ID.

• 2.
  Quality Check Verification

  Ensure the product is in its original packaging with all seals intact; for damaged items, please upload clear photos of the outer packaging and the product itself.

• 3.
  Package Pickup

  Once your request is approved, we will schedule a free reverse pickup from your address within 2-3 business days through our trusted courier partners.

• 4.
  Refund Processing

  After the returned product reaches our warehouse and passes a quality inspection, your refund will be credited back to your original payment method within 7-10 working days.